At casepro, we want to ensure that you are satisfied with our services. This Refund Policy outlines the conditions under which you can cancel your subscription and request a refund.

1. Cancellation of Subscription

You can cancel your subscription at any time by contacting us at [email protected]. Once your cancellation request has been processed, your subscription will be terminated, and you will no longer be billed for future periods.

2. Refund Eligibility

If you are not satisfied with our service, you can request a refund within 30 days of your payment date. Refunds will only be processed if your usage of the service is within our fair use limits. If your account is flagged for excessive or inappropriate use, we reserve the right to deny a refund.

3. Fair Use Policy

Our fair use policy is designed to ensure that all users receive high-quality service. If we detect patterns of excessive use that go beyond typical, reasonable use of casepro's features, we may deem this a violation of our fair use policy and reserve the right to withhold refunds.

4. How to Request a Refund

To request a refund, please contact us at [email protected] within 30 days of your payment. Please include your account information and the reason for your request. Refunds will be processed and disbursed within 5-10 business days upon approval.

5. Contact Us

If you have any questions about our refund policy or need assistance, please reach out to us at [email protected].

Last updated: 13 Sep 2024